Cookie Policy

1. Introduction

We use a range of technologies on our website https://www.iliasuitesevia.com, some controlled by us (first-party) and others by external providers (third-party). These include cookies, scripts, fonts, and embedded services. Some are essential for functionality, while others help us understand usage, improve performance, and support marketing.

2. Cookies

Cookies are small files stored on your device that contain information about your interaction with our website — such as login credentials, booking preferences, and tracking identifiers.

Session cookies are active during a single visit and deleted when you close your browser. Persistent cookies may remain on your device for up to 2 years unless manually deleted.

3. Who Sets These Cookies

First-party cookies are set and accessed by iliasuitesevia.com. Third-party cookies are set by services like Stripe, Google Analytics, Hotjar, and Facebook.

4. Why We Use Cookies

Necessary cookies enable core functionality like secure login and booking flows. Analytical cookies help us understand how users navigate the site, including pages visited, device type, and location. Marketing cookies track user preferences and support personalized messaging.

5. Legal Basis For Processing

Necessary cookies are processed under our legitimate interest to deliver secure, functional services (GDPR Article 6(1)(f)). Analytics and marketing cookies are processed only after explicit consent via our cookie banner (GDPR Article 6(1)(a)).

6. Stripe Payment Cookies

Stripe sets cookies to enable secure payment processing. These may include:

_m – session tracking _stripe_sid – secure session ID _stripe_mid – fraud prevention and user verification

Stripe’s privacy policy: stripe.com/gb/privacy. 

7. Non-Essential Technologies

These may be used for analytics, styling, or marketing:

New Relic – performance monitoring Google Analytics – site usage analysis Hotjar – funnel and behavior tracking Google Fonts & Maps – font rendering and map embeds Bootstrap CDN – remote CSS and JS delivery Phorest – salon booking integration Facebook – social login and account setup

8. Your Choices

You can reject non-essential cookies via our cookie banner or by adjusting your browser settings. Disabling cookies may impact your ability to use certain features. You may withdraw consent at any time by clearing cookies from your browser.

9. Data Controller

Zoe Koliou, 25th Marthiou 1, Edipsos, 34300, Greece Email: infopr74@gmail.com.